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Enjoy the freedom and flexibility of being your own boss. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Well learn about your business and help guide the best solutions based on your needs. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Assist customers with orders, questions, and returns. No problem. When I started it, my team said, Youre crazy. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. We use cookies to improve your experience on our website. View our background requirements here. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Login to know the status of the ticket. Support. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Outspoken. Liveops Okta. Browse case studies, customer service tips and other helpful resources for enterprises. You can also manage cookies in your browser settings. Flexibility. This means you can choose when, where, and how often to work! Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. No matter what industry, use case, or level of support you need, weve got you covered. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Are you an employee? The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Or, if, No college? Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. First, check out our frequently asked questions about the agent experience and application process. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Check the Eligibility requirements and make sure were currently accepting applications in your state. Learn more Tax Support Provide support to users of top tax software providers. Functionality Add this integration to enable authentication and provisioning capabilities. You dont have to do anything else.. Login to know the status of the ticket. I still love it., You make your own schedule. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . I wish there was some type of base pay. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Login - LiveOps Inc. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Submit ticket. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Still have questions? Join Liveops Nation and experience the freedom and autonomy of being self-employed! Not everyone will be as precious with your business as you are. To accept cookies continue browsing as normal. Provide support to users of top tax software providers. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. OR Look in your activation email. They have to be accessible, easy to use, secure, and platform agnostic. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Hello, Liveops. As a lot of people in the company say: it just works. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. This field is for validation purposes and should be left unchanged. Forgot password? Liveops is a recognized thought leader in the virtual contact center and customer service industries. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Learn about Liveops Enterprise Solutions Click Here . Learn More. Autonomy. You can actually enable a person to get to an application through the Okta platform. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. Flexibility. management. Need to plan around other commitments? Want to become an Independent Liveops Agent. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Hard to get in contact with managers for help. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. Use your email address or username and password to sign into your WebCE learning center account. TMCF is the nation's largest organization exclusively representing the Black College Community. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Consider holiday gift experiences. Its why weve led the industry in virtual flex agent services for more than 20 years. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Forgot password? Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Login. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Set your own schedule to work around your life. Heres a direct link to where you can sign up. Yes! Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Easy global collaboration. Existing Duo Security enrollments. Submit an application for an available virtual contact center opportunity. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Live Nation currently has about 15,000 internal employees using some 250-plus applications. Here's everything you need to succeed with Okta. The background check requires a $24.99 processing fee paid directly to our vendor. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Since you are self-employed, you are in control of your profits and losses. Intelligent Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Remember me. process. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Qualify and onboard contractors in record time. Copyright 2023 Liveops, Inc. All rights reserved. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Passwordless. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Copyright 2023 Liveops, Inc. All rights reserved. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Life doesnt always run on a schedule. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . Sound: Must have a sound card installed and be equipped with speakers or headphones. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. GROW YOUR BUSINESS Liveops | Okta . Companies across a variety of industries trust Liveops to provide virtual contact center services. And, no calls equals no pay. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. Norton 360 with LifeLock helps keep your digital life safer. Love the flexibility of the jobs, but wish training was paid. Public Relations e-mail (press@liveops.com) Locations. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. Avoid Recruiting Scams If there are system issues, you will not get paid. Support. Documenting details of calls and customer interactions. Copyright 2023 Liveops, Inc. All rights reserved. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Now we can focus on making sure IT is partnered with the business in everything they do.. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? I still love it., I strongly recommend not working for this company. Earning potential. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Unlimited Flex Vacation New Parent Leave Protection. Or you do, but sit & sit with few to no calls? Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Submit ticket. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Innovate without compromise with Customer Identity Cloud. Thats up to you. Read more. Their consistency, professionalism and customer service are unparalleled in the industry. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. They love it because it does what it's supposed to do.. Its a huge, huge advantage for us, says Myers. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Unfortunately they dont pay a minimum per hour like other companies. One where youre provided with free warm leads? Agent Login Username / Email Forgot password? Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. The sign-in URL is the web address you use in your desktop browser to access your company portal. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Your customers deserve the best at every touchpoint. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. . Whats it like to be self-employed and provide virtual contact center services? Organizations. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Mobile first. Cons. But, the site does not guarantee that youll take calls during those hours. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Were now out of the back room and working with the business to add direct value, Huckabay says. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Forgot Password Enter the email address associated with your account. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Have additional questions about applying? about the agent experience and application. When someone leaves, they're deactivated. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? The world class support of Liveops and unparalleled access to world-renowned clients. Universal Login. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Flexibility. Guide customers through the claims process. If you have not created a ticket yet then you would need to register or create a new ticket to begin. The more investment you make in yourself, the greater the reward. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. ; The user selects the Duo Security option. We would like to show you a description here but the site won't allow us. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Help patients get the most out of treatment plans. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. No problem. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Actual earnings may vary depending on client opportunity and support required. Cons are having to provide your own equipment. Liveops employees can directly contribute to the success of students journeys through college into . Love the flexibility of the jobs, but wish training was paid. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Forgot your password? Group Linking Link Okta groups to existing groups in the application. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Then Liveops is looking for you! If you have not created a ticket yet then you would need to register or create a new ticket to begin. Want to become a Liveops agent? Connect and protect your employees, contractors, and business partners with Identity-powered security. To accept cookies continue browsing as normal. Liveops is a recognized thought leader in the virtual contact center and customer service industries. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Earning potential. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Across the country. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Copyright 2023 Liveops, Inc. All rights reserved. Our developer community is here for you. If there are system issues, you will not get paid. . Liveops is a legitimate company. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. A wide array of jobs -- many of them well-paid -- don't require a degree.. fits your experience, personality, and preferences the best? Reach out to us. Username or Email Password. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Be a superhero sales agent with great earning potential. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Some clients also pay commissions. Copyright 2023 Okta. Login to track your existing support requests. I wish there was some type of base pay. Copyright 2023 Liveops, Inc. All rights reserved. Login. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. You don't necessarily have calls every . The only downside is a lot of training without pay. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Money is amazing, but like every job there are flaws. By Veronicas pandemic story is unfortunately all too common. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Improving Peoples Lives. Independent Contractor management Ditch the paperwork and endless manual tasks. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Find Out How & Apply . Freedom. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Learn more about how Liveops virtual contact center solutions can scale your business. Login to track your existing support requests. Apply now and a member of our team will work quickly to review your application and provide next steps. Different programs have different pay structures. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Find ready-to-work contractors where and when you need them. Please enable it to improve your browsing experience. https://join.liveops.com/work-from-home-call-center-jobs/ Companies across a variety of industries trust Liveops to provide virtual contact center services. We understand the complex nature of managing independent contractors. Username or Email Password. Liveops: Flexibility. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Creatively solving problems. With Okta we're able to quickly deploy tools to new employees. Login here. Grow your home business through Liveops client network, working with the brands you know and love. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. We didnt just evolve the remote contact center model, we revolutionized it. (sales@liveops.com) Press & Media. Facilitating collaboration and communication with the best available solutions was another key goal. Improving Peoples Lives. . Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Come on board! It changed what we focus on as IT, he says. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. I like feeling like Im helping people all from the comfort of home. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Liveops Nation - Virtual Call Center Community. Liveops Nation Login. Want to give someone something unique this holiday season? McAfee and Norton were almost a tie but by far the most popular amongst agents. Community. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ Users verify their identity by . Were all looking at the same data one version of truth consolidated in a single repository. It was as simple as they said, adds Myers. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Main hustle or side gig its all up to you. Liveops is a recognized thought leader in the virtual contact center and customer service industries. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. We'd have had to build out a lot of infrastructure. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. You can also manage cookies in your browser settings. Okta was leaps and bounds ahead of all the other providers, says Myers. Liveops exists to improve people's lives, and . I trust them and look forward to more cooperation and partnership in the future. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile.

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